CARCContractual Obligation

CARC 45: Charge exceeds fee schedule/maximum allowable

The provider billed more than the contracted or allowed rate. You're only responsible for your share of the allowed amount — not the billed amount.

What this means for your claim

This is one of the most common codes on an EOB. The 'write-off' is the difference between the billed charge and what the insurer and plan agreed is the maximum allowable. In-network providers cannot bill you for this difference (balance billing protection).

What to do next

  1. 1

    Verify your patient responsibility is calculated against the allowed amount, not the billed charge.

  2. 2

    If an in-network provider bills you for the difference between what they charged and what was allowed, that is a contract violation — contact your insurer.

  3. 3

    Review your EOB to confirm the allowed amount, insurer payment, and your share all add up correctly.

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