RARCRemark
RARC N362: The number of days or units of service exceeds our acceptable maximum
More units or days of a service were billed than the insurer's allowed maximum.
What this means for your claim
Many services have unit or frequency caps (for example, a maximum number of therapy units per day). Billing above the cap results in the excess being denied — sometimes due to a clinical limit, sometimes a billing error.
What to do next
- 1
Ask your provider to confirm the number of units billed matches what was actually provided.
- 2
If the units were correct and medically necessary, ask the provider to submit documentation and appeal the excess.
- 3
If a billing error inflated the units, request a corrected claim.
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