CARCContractual Obligation

CARC 133: The disposition of this claim/service is pending further review

Your insurer hasn't made a final decision yet — the claim is still under review.

What this means for your claim

This is a holding code while the insurer completes review (e.g., medical necessity review, coordination of benefits, or fraud investigation). A final EOB should follow.

What to do next

  1. 1

    Note the date you received this EOB and follow up with your insurer if no final determination arrives within 30 days.

  2. 2

    Ask the insurer for the expected resolution timeline and the reason for the pending status.

  3. 3

    Do not pay the provider's bill until the final EOB is issued.

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