CARCContractual Obligation

CARC 18: Duplicate claim/service

Your insurer flagged this claim as a duplicate of one already processed.

What this means for your claim

The same service appears to have been billed twice. This may be a billing error, or it may be a legitimate separate encounter that needs distinguishing information.

What to do next

  1. 1

    Ask your provider for the original claim number and the date of the first submission.

  2. 2

    If this is a genuinely separate service, ask the provider to resubmit with a different date of service, modifier, or claim note clarifying the distinction.

  3. 3

    If it truly was a duplicate submission error, no action is needed beyond confirming the original was paid correctly.

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