CARCContractual Obligation

CARC 185: Do not resubmit; we will reprocess this claim after the contract is finalized

Your insurer is asking you to wait — the provider's contract is being resolved and the claim will be reprocessed automatically.

What this means for your claim

This code appears during contract disputes between the insurer and provider. No action is needed from you immediately, but you should monitor the claim.

What to do next

  1. 1

    Note the date and follow up with your insurer in 30–45 days if no reprocessed EOB arrives.

  2. 2

    Do not pay the provider for this service while the contract dispute is active.

  3. 3

    If the provider sends you to collections during this period, notify your insurer and request a hold.

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