CARCContractual Obligation

CARC 3: Copay Amount

A fixed dollar amount you owe for this visit or service as defined by your plan.

What this means for your claim

Your plan requires a flat copay for this type of service (e.g., $30 for a primary care visit). This is separate from your deductible.

What to do next

  1. 1

    Cross-reference the copay amount with your plan's schedule of benefits for the specific service type.

  2. 2

    If you were charged more than your plan's copay, contact the provider's billing office with your EOB.

  3. 3

    Confirm the service was coded correctly — a preventive visit billed as a sick visit can trigger a copay that should be $0.

Have more codes on your EOB?

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